We are committed to ensuring a 100% Purchase Protection to customers by offering them genuine products, robust & secure payment gateways and easy returns for items purchased on Koskii.com
Looking at returning / exchanging your product? It’s simple. You have to raise a return request within 7 days of delivery of the product.
Can Customized Products be Returned?
Regrettably, we are unable to facilitate returns or exchanges for customized merchandise. However, rest assured that we implement thorough quality checks on our end to guarantee that you receive products of the utmost quality.
How can I raise a return request?
Please reach out to email@example.com within 7 days of order delivery. Our customer support team will get back to you within 48 hours of receiving the request.
Who Pays the Shipping charges for returned products?
The customers need to courier the product back to us and the return courier charges are to be borne by the customers.
How much time does it take to get my refund?
The refund will be initiated within 48 hours of approval from the returns team. The refund takes between 3 to 5 working days to reflect in your account.
Can I get an exchange for the products purchased on Sale/Offer?
Yes, Products purchased during sale/offer will be eligible for an exchange.
Reach out to our customer support team for further assistance. Call us on +918046163052 or WhatsApp us.
If you have a problem we will solve it. Just reach out to our customer support team. Call us on +918046163052 or WhatsApp us.